What happens when a risky change turns into a critical incident?

Our Think Tank will take participants through the journey of a realistic IT incident, from identifying change risk to investigating the issue and driving it toward resolution.

Rather than simply talking about Agentic AI, we’ll put it to work.

Together, we’ll uncover the challenges that make incidents harder to resolve – from fragmented data and alert noise to missing context and manual investigation – and demonstrate how BigPanda can help IT teams:

• Identify and prevent change-related incidents altogether 

• Reduce manual investigation and troubleshooting when incidents do occur 

• Surface likely root cause and next best actions 

• Use Agentic AI to automate and accelerate time to resolution

The goal? To explore where today’s incident response processes create friction and show what’s possible when AI has the context to understand, investigate and act.

Attending the summit? We look forward to seeing you there.