Leadership

Tom Melzl

Tom joined BigPanda in March 2024. Prior to joining BigPanda, he served as Chief Revenue Officer at Coveo — a publicly traded SaaS company that provides AI-powered search, recommendations, and personalization for customer service and e-commerce — from April 2019 to February 2024.

Tom leads the entire BigPanda sales organization and brings more than 25 years of sales and sales management experience. He has led high-performing teams at software companies delivering AI, big data, customer service, generative AI, and e-commerce solutions to customers worldwide. Tom holds a Bachelor of Arts from Miami University in Ohio.