Meet Charles, a modern IT Operations leader

You’re a modern IT Operations leader.

Your responsibility is to help your business protect and drive revenue growth through digital services. That means you must prevent and resolve outages and deliver extraordinary customer experiences.

Your organization is transforming – migrating to the cloud, embracing DevOps and SRE models, modernizing your applications and adopting automation and AI.

But this transformation is increasing the frequency, duration and impact of incidents and outages.

This also increases costs, increases downtime and slows down business agility.

To make matters worse, your legacy IT operations tools – built for the slow-moving, on-prem environments from a decade ago – are holding you and your team back.

What can you do?

IT operating costs must increase to keep up with the business

IT operating costs must increase to keep up with the business

Rising IT complexity. Too many monitoring tools. Runaway headcount growth. Hundreds of critical apps and services suffering frequent, lengthy outages. Too many escalations to expensive L3 and DevOps teams. All these factors drive up operating costs.

Complexity leads to poor performance and availability of critical applications and services

Massive alert noise. Teams stuck in reactive firefighting. Continued reliance on slow and error-prone manual workflows. Fragmented team collaboration. These factors contribute to poor performance and availability of critical applications and services…which can result in terrible user experiences, diminished customer loyalty and ultimately, revenue loss.

Complexity leads to poor performance and availability of critical applications and services
There is a constant battle between digital transformation and keeping the lights on

There is a constant battle between digital transformation and keeping the lights on

Transformation projects increase IT complexity and creates a rising tide of incidents and outages that overwhelms teams. IT operations teams can’t scale because many workflows are still overly manual.

High-value resources who should be focusing on innovation and strategic projects instead get pulled into firefighting mode. Business teams feel the bottlenecks as critical transformation projects are put at risk. 

BigPanda helps businesses prevent and resolve IT outages with their platform for Event Correlation and Automation, powered by AIOps.

BigPanda can help modernize IT Operations

Complexity leads to poor performance and availability of critical applications and services

Massive alert noise. Teams stuck in reactive firefighting. Continued reliance on slow and error-prone manual workflows. Fragmented team collaboration. These factors contribute to poor performance and availability of critical applications and services…which can result in terrible user experiences, diminished customer loyalty and ultimately, revenue loss.

Complexity leads to poor performance and availability of critical applications and services
Increase performance and availability by reducing MTTR up to 40%

Increase performance and availability by reducing MTTR up to 40%

Detect incidents early, before they escalate into outages that affect your critical services and impact your customers’ experience. Quickly uncover the root cause of incidents and get the right teams involved for rapid resolution. Move teams to a proactive mode and automate and streamline workflows…reducing downtime and increasing uptime.

Increase business velocity by freeing up valuable resources

Automate, streamline and help your existing teams scale and support the demands from new digital services – while reducing the frequency, duration and impact of incidents and outages…so your organization can innovate and move faster, and reduce the risk of transformation.

Increase business velocity by freeing up valuable resources

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