Improve Service Availability2018-11-29T06:29:20+00:00

Autonomous Digital Operations

Improve Your Service Availability

The Challenge: Missing SLAs Consistently

Uptime is critical to your users and to your business. So you and your team work hard to meet demanding SLAs, deliver a superior level of service and delight your users. Unfortunately, your legacy incident management solutions just can’t keep up. What’s the result? Downtime, prolonged outages and missed SLAs.

50%

Average YoY SLA
improvement target

Source:ABC

36%

Average % of time
spent on bridge calls

Source:DEF

72%

Average % of issues
detected by customers

Source:GHI

How Autonomous Digital Operations Can Help

You need next-generation automation that can help you overcome the limitations of your legacy incident management solution.

Powered by Machine Learning, BigPanda’s Autonomous Digital Operations (ADO) Platform delivers incident management automation that drives a significantly superior level of service availability for your users.

Customer Benefits with BigPanda’s ADO Solution

30% Reduction in Customer Churn

Improved MTTR by 50%

40% SLA Improvement

Learn how BigPanda can help