IT operations

Embark with me on a journey to debrief my findings from the Gartner IT Infrastructure, Operations & Cloud Strategies conference in London and Las Vegas.

IT response teams find themselves battling against an overwhelming onslaught of incidents. Frustratingly long response times, challenges with prioritization, and the relentless pursuit of root cause are formidable adversaries that test even the most skilled teams. I remember customers’ electrifying anticipation with AI and automation a decade ago. They hoped AI could be used to […]

Unsure where IT Ops software vendors fit in the big picture? The Vendorscape, created by BigPanda for the IT community, highlights the vendors most commonly used by IT operations teams.

Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network independently and discuss high-level AIOps and ITOps strategies with industry peers. In our most recent session, the discussion focused on the unique transition to distributed ITOps teams. Here are some quick value takeaways from the conversation: With the pandemic, everyone had to […]

In this webinar you’ll hear from Waste Management’s Udo Strick about how his company used automation, artificial intelligence (AI), and machine learning (ML) to conquer ITOps challenges.

Rounding out our two-part Halloween special, Craig sits down with BigPanda NOC pros, Trey Roper and Jason Taylor as they get deep into some of their spooky NOC stories.

We chat about changing landscape of healthcare due to the pandemic, as well as the relevance of data, AIOps, and technology in advancing healthcare across the world.

What’s the impact of employing technology and lean teams in obtaining a competitive advantage and ramping up speed to stay ahead of the competition in these modern times.

We discuss incident management isn’t just about what’s left after the incident but, most importantly, how it could’ve been prevented and how it could be dealt with in the shortest amount of time.

Listen in as we talk about what it’s really like to be living in tool sprawl – and the best ways to tackle it.

In this episode of “The Incubator podcast,” find out why monitoring and observability is killing IT Operations. Hosts Satbir Sran and Darren Boyd invite BigPanda’s Aaron Johnson (best known as “AJ”) to talk about why traditional tools disrupt engineering cycles, create hidden costs across the entire IT organization and lead to blind spots across interdependent […]

To do IT Ops well, you have to be good at multiple things. Monitoring, incident management and awareness all play a role, but are some areas maturing faster than others?